Privacy and cookie policy

Golden Moon

The protection of privacy is essential for to carry out its work. Golden Moon complies with the laws and regulations relating to the protection of personal data, such as the Personal Data Protection Act. Below you can read in more detail how gives shape to the protection of personal privacy.

What does process personal data for?

There are various purposes for which personal data is collected and processed by Golden Moon.

    When you register as a participant in one of Golden Moon's special programs and to inform you about the inns and outs of the programs;

    When you purchase products and / or services from, order history. This can be done through our (web) stores and the contact center.

    When you contact us. This contact can be made by telephone (whereby telephone conversations can be monitored for training and quality purposes), but we also understands this if you approach us by e-mail, fill in the contact form, use the chat function, take part in surveys, competitions or (panel ) research, use App, log in to your account, sign up for newsletters or approach us via social media. This information is also used to determine whether you as a parent buy products from or in the context of a profession or business, see further under the heading: is obliged to ensure that a minimum quantity of its products is available to the regular customers via the webshop;

For the execution of the agreements if this has been concluded with you or the pre-contractual phase. In the context of the execution of an agreement, may, for example for sending products, provide your personal data exclusively for this purpose to a third party involved in the execution of the agreement.

For the development of products and services and market research;

To keep visitors of its (new) products and services up to date, whereby we try to take into account preferences based on purchased or purchased products and / or services and interests based on the use of our website and App with your permission. 

What data does process

For the above-mentioned purposes, Golden Moon will process the following personal data;

•    Communication data such as name, gender, address, place of residence, telephone number,  e-mail address etc.

•    Order data such as: delivery address, purchased products and services etc.

•    Transaction details including bank / giro account number.

Request data for information requests and service.

Security of your personal data

Golden Moon has taken state of the art technical and organizational security measures to protect your personal data. If you provide personal information via the website, such as when you place an order in our webshop or fill in the contact form, Golden Moon ensures that the internet connection is protected by SSL security.

Use E-mail

Your e-mail address will only be used by Golden Moon for sending information about (new) products and services if you have given permission for this. You can withdraw this permission at any time by using the unsubscribe link in the sent e-mail or by sending an e-mail to Golden Moon.

Right of resistance GoldenMoonGarden

If you do not appreciate any information about (new) products or services, you can send an e-mail to Golden Moon via [email protected] stating blocking WBP.

Right to inspect, correct and / or delete your data

If, pursuant to the Personal Data Protection Act, you wish to appeal to your right of access, correction and / or deletion, you can send your request to: [email protected] We can only process a request for access to your data if you send a copy of your identity card to verify your identity. We request you to protect your passport photo and BSN number.

Social Media

Golden Moon likes to go, through the web and (own) social media channels, in dialogue with customers, users of App and visitors of the website about its organization, products and / or services. The aim is to provide useful and relevant information and / or answer questions that are made known through social media. Golden Moon follows the internet and social media channels, such as Facebook, Twitter and blogs. Hereby Golden Moon is committed to following feeds on these channels, taking part in them and / or taking a proactive approach and answering individual, relevant questions and comments. Golden Moon expressly reserves the right not to respond to any question or comment. Therefore, no right can be derived from whether or not to respond to content. It is possible that Golden Moon will record (personal) data when participating in feeds and answering questions or responding to comments. These will of course be processed in accordance with this privacy statement. Golden Moon is not responsible for the handling of personal data by other participants in its social media channels or the content on its social media channels. If you have any questions or comments, please contact us at [email protected]

Use of cookies

On the website, visitor data are kept as the most requested pages by a visitor. We use 'cookie technology'. Cookies are stored in the PC, laptop, tablet or smartphone. Not all cookies may be stored on the PC, laptop, tablet or smartphone. and other websites

On the Golden Moon site you will find a number of links to other websites. Golden Moon cannot, however, bear any responsibility with regard to the handling by these parties of your data. Read the privacy statement, if any, of the site you are visiting.


If you have any questions or comments about our privacy policy after reading, please contact: [email protected]


Golden Moon reserves the right to make changes to the privacy and cookie policy. We therefore advise you to check regularly on this page if changes have been made.