1.Size Options of GOLDEN MOON Artificial Grass Mat: 3.3'x13'= 42.9 sq ft, 6.6'x13'= 85.8 sq ft, 6.6'x33'= 218 sq ft.
2. All our artificial grass mat is made of a high-quality anti-aging particle with masterbatch which has been tested for color degradation, durability, and fire resistance.
3.The outdoor turf rug with rubber-backed which is non-slip and has no trouble of mowing. Besides, it is fadeless with UV resistance.
4. The artificial grass mat provides great decoration for both outdoor and indoor areas with a beautiful natural appearance and high-temperature resistance by 5-color woven. (Tips: When laying multiple pieces of artificial turf, please keep the grass piles in the same direction, which makes sure the color looks consistent. The piles in different directions will create differences in visual color, but in fact, our turfs in the same size are almost the same color.)
5. The grass turf can be cut to fit your exact requirements. When you receive our grass rug, please put it in the sun for about 2 hours, and stroke the grass backward with your hand or a comb if you think the grass is flattened. Besides, if necessary, you can also shake the rug several times in order to remove the little debris on it.
Free Shipping On All Orders
Provide free delivery service for most states in the United States, except Alaska and Hawaii, APO/FPO, US Protectorates.
Processing and Delivery Time
Processing Time : 1-2 Days. Express Shipping Time: 3-5 Business Days.
Receiving time(about 5-8 Business Days) = Processing time + Shipping time.
No shipped or delivered on weekends or holidays.
During peak seasons, processing times are higher than usual. Thanks for your patience.
Shipping From & Shipping Method
Your orders will be shipped from the closest warehouse, which located in the West or East of the US. If the items in your order are combination packaging, you will receive a tracking number for each package that ships separately. You will receive multiple tracking numbers in this case.
Our shipping method ,Express Shipping (3-5 Business Days Delivery). Our couriers include UPS, USPS, Fedex and Truck Carriers.
Any order issues, please don't hesitate to contact us or send direct email to firstname.lastname@example.org with your order number.
Free 30 Days ReturnsStep 1:
Please email our customer service at email@example.com to request the exchange/return.
Or submit after-sales application on the contact us page of the website to request exchange/return.
After receiving your return/return request, our customer service will send you the return/return instructions and return/return address via email. Please follow the instructions for returns/returns. We would be very grateful if you could provide us with photos of the returned item.
After receiving your package, you will receive a refund within one week or have processed the exchange order. After processing the refund or exchange, we will send it to you via email. FYI: If your original payment method is a credit card, it will take longer (may take 1 to 2 weeks, depending on which CC company) to process the bank's refund.